POP Mailboxes

Introduction

By default, all email addressed to your domain is forwarded to the default mail forwarding address listed within Email Settings under your Control Panel. As such, email addressed to anyone@yourdomain.com.au will be forwarded to your "real" email address. An alternative to having mail forwarded is to retrieve mail from POP mailboxes.

If you remove the default mail forwarding address, all mail not specifically forwarded will be held in the master POP account. Instruction for receiving mail from the master POP account can be found below.

You can also setup five private POP accounts for individual mailboxes within Email Settings under your Control Panel. For example, email addressed to sales@yourdomain.com.au could be held in a private POP mailbox and be accessed with a unique id and password.

To recap, the master POP account is merely an alternative to the default mail forwarding address. If you remove the default mail forwarding address all that was normally forwarded to that address will be held in the master POP account. The five additional POP accounts within Email Settings allow for more privacy in retrieving email to specific addresses.

Configuring the Master POP Account

To retrieve email from the master POP account, you must first remove the default mail forwarding address in Email Settings under your Control Panel. By removing the default mail forwarding address, all mail addressed to your domain can be retrieved from the master POP account rather than being forwarded. The additional POP accounts are for specific aliases which require their own private mail box. Use the following settings to configure your mail program to access the master POP account:

   POP Account:    <userid>@mail.onweb.com.au 
   SMTP Server:    (use the SMTP server provided by your ISP)

Substitute your account userid above. Your master POP account password will be the same as your web account password.

Configuring the 5 POP Accounts within the Control Panel

Locate the "POP Accounts" section in Email Settings. To create a new POP account, enter the username of the new POP account. For example, if you want email addressed to webmaster@yourdomain.com.au to be held in a POP account, enter the username "webmaster" in the column titled, "@yourdomain". Be sure to enter a unique id and password for each new POP account as illustrated below.

For this example, the following settings would be used to access the "webmaster" POP account:

   POP Account:    customer1@yourdomain.com.au
   SMTP Server:    (use the SMTP server provided by your ISP)

*** Important ***
The UserID for the additional POP accounts is NOT the same as your account userid. You need to assign unique ids and passwords for access to the additional POPs for privacy.

Do not remove the default mail forwarding address in Email Settings unless you will be retrieving email from the master POP account.

If more than five POP accounts are needed, contact sales@onweb.com.au .

Please refer questions to sales@onweb.com.au